Refund policy

Refund Policy

At Hungry Hungry Hepi, we want you to be happy with every order.

Change of Mind

Due to the nature of our food products, we are unable to accept returns or exchanges for change of mind.

Damaged or Incorrect Orders

If your order arrives damaged, faulty, or you receive the wrong product, please contact us within 7 days of receiving your order.

Please include:

  • Your order number
  • A description of the issue
  • Photos of the product and packaging

If we determine the product is faulty or an error has occurred, we will offer a replacement, store credit, or refund where appropriate.

Contact

For any questions regarding your order, please contact us through our Contact Us page or email us directly.